Terms and Conditions - Radhe Exchange Multi-Sport Betting Platform

Acceptance and User Eligibility

Agreement to Terms

By accessing Radhe Exchange, you acknowledge that you have read, understood, and agree to these Terms in their entirety, meet all eligibility requirements for sports betting and cricket betting services, will comply with all applicable laws and regulations in your jurisdiction, and accept our Privacy Policy and Responsible Gaming guidelines as integral parts of this agreement.

Age and Legal Requirements

To use Radhe Exchange services, you must be at least 18 years of age or the legal gambling age in your jurisdiction, whichever is higher, have legal capacity to enter into binding agreements under applicable law, not be prohibited from online gambling or sports betting under local, national, or international laws, and be physically located in a jurisdiction where online cricket betting and multi-sport wagering are permitted.

Account Registration and Verification

Registration Requirements: You must provide accurate, complete, and current information during the Radhe exchange sign up process, verify your identity with government-issued documentation, confirm your email address and phone number through our verification system, accept these Terms and our Privacy Policy, and pass all anti-money laundering and fraud prevention checks. Account Verification Process: Complete identity verification before withdrawing funds, submit government-issued photo identification such as passport or driver's license, provide proof of address dated within 90 days, verify payment method ownership with supporting documentation, and submit additional documents for enhanced due diligence when required.

Multi-Sport Betting Services and Rules

Comprehensive Sports Coverage

Radhe Exchange provides betting services across cricket including IPL, international matches, domestic leagues, and T20 tournaments, football covering ISL, Premier League, Champions League, and international competitions, basketball featuring NBA, European leagues, and international tournaments, plus tennis, badminton, kabaddi, hockey, and 20+ additional sports with competitive odds and comprehensive markets.

Betting Rules and Acceptance

• Bet Placement Procedures: All bets are subject to our acceptance and verification processes, we reserve the right to refuse or limit any wager for risk management purposes, bet confirmation constitutes acceptance of the wager and terms, stakes are immediately deducted from your account balance upon confirmation, and bets cannot be cancelled once confirmed unless voided by our risk management team.
• Settlement and Results: Bets are settled based on official match results and governing body decisions, dead heat rules apply where multiple outcomes tie according to industry standards, incomplete matches are settled according to official competition rules and regulations, settlement errors are corrected within reasonable timeframes, and we reserve the right to void bets placed on obvious pricing errors or technical glitches.

Live Sports Betting

In-Play Wagering Features: Our live betting system provides real-time odds updates during cricket, football, basketball, and other sporting events, quick-bet functionality for time-sensitive markets and fast-moving odds, live streaming where legally permitted and broadcasting rights allow, dynamic betting limits based on match situations and market conditions, and automatic bet acceptance subject to odds changes and market movements.

Financial Terms and Payment Processing

Deposits and Account Funding

Accepted Payment Methods: We support UPI services including PhonePe and Paytm, bank transfers via NEFT, RTGS, and IMPS, credit and debit cards from major providers, e-wallets such as Skrill and Neteller, cryptocurrency where legally permitted, and mobile payment solutions for Indian users. Deposit Terms: Minimum deposit amounts vary by payment method from ₹1,000 to ₹2,000, maximum deposits range up to ₹2,00,000 per transaction, daily and monthly deposit limits apply based on account verification level, processing times range from instant to 30 minutes depending on method, and deposits may require additional verification for large amounts or suspicious activity.

Withdrawals and Disbursements

Withdrawal Requirements: Complete account verification before processing first withdrawal, withdraw only to verified payment methods in your name, meet any applicable wagering requirements for bonus funds, minimum withdrawal amounts start at ₹2,000, and maximum withdrawals up to ₹2,00,000 per transaction subject to verification. Processing Timeframes: UPI and e-wallet withdrawals processed within 2-4 hours, bank transfers completed within 4-8 hours during banking days, cryptocurrency withdrawals processed within 30 minutes where available, and additional processing time required for security review of large amounts or unusual patterns.

User Conduct and Prohibited Activities

Account Usage Guidelines

Permitted Activities: Users may create one account per person for cricket betting and multi-sport wagering, provide accurate information during registration and maintain current details, use the platform for legitimate sports betting entertainment, engage with customer support respectfully and professionally, and follow all applicable laws and regulations.

Strictly Prohibited Activities:

• Creating multiple accounts or sharing accounts with others
• Providing false or misleading information during registration or verification
• Using automated betting software, bots, or system manipulation tools
• Attempting to manipulate odds or fix sporting event outcomes
• Coordinating with other users to exploit bonuses or promotional offers
• Engaging in any form of fraud, money laundering, or illegal activity

Sports Integrity and Fair Play

Integrity Commitment: Radhe Exchange supports fair play in cricket, football, basketball, and all sports covered on our platform, reports suspicious betting patterns to relevant authorities and sports governing bodies, cooperates with sports integrity organizations on investigations and monitoring, maintains zero tolerance for match-fixing or corruption involvement, and promotes ethical sports betting practices among all users.

Intellectual Property Rights

Platform Content and Ownership: All content on Radhe Exchange is owned by or licensed to us including trademarks, logos, and brand names, website design and user interface elements, proprietary software and mobile applications, sports statistics, odds data, and analytical content, plus marketing materials and promotional content across all sports categories. User-Generated Content License: By using our platform, you grant us rights to use your testimonials and reviews for marketing purposes, display your username in leaderboards and tournaments, share anonymized betting data for analytical and promotional purposes, and use your content in compliance with applicable privacy laws and regulations.

Liability Limitations and Risk Disclosures

Platform Availability Disclaimer: Services are provided "as is" without warranties of any kind, we cannot guarantee continuous, uninterrupted platform access, technical maintenance may temporarily limit functionality across sports betting services, and we are not liable for losses due to system downtime, network failures, or force majeure events. Betting Risk Acknowledgment: Cricket betting, football wagering, basketball betting, and all sports betting involve financial risk and potential losses, past performance does not guarantee future results in any sporting events, users should only bet amounts they can afford to lose entirely, and gambling can be addictive requiring responsible participation and self-control.

Dispute Resolution and Complaints

Internal Resolution Process: Customer Complaint Procedure: Contact customer support via live chat, email, or phone for initial resolution attempts, provide detailed information about concerns or disputes, allow up to 7 business days for investigation and response, and accept proposed resolution or escalate to management review for complex issues. Management Review Process: Submit escalation requests with comprehensive supporting documentation, management reviews completed within 14 business days, final decisions communicated in writing with detailed explanations, and options for alternative dispute resolution if internal resolution proves unsatisfactory.

Responsible Gaming and Player Protection

Self-Exclusion and Control Tools: Available Protection Measures: Set deposit, loss, and wagering limits across all sports betting activities, configure session time limits and regular reality checks, access self-exclusion periods from 24 hours to permanent exclusion, and receive referrals to professional gambling addiction resources and support services. Implementation and Support: Limits take effect immediately upon confirmation and cannot be reduced without cooling-off periods, increases to limits are subject to mandatory waiting periods, self-exclusion cannot be reversed during active periods, and professional support referrals are available upon request for problem gambling concerns.

Account Closure and Termination

Voluntary Account Closure: Users may close accounts at any time by contacting customer support, withdrawing remaining account funds to verified payment methods, confirming understanding of closure implications and final account settlements, and accepting final resolution of all pending bets across cricket, football, basketball, and other sports. Involuntary Account Termination: We may close accounts for violation of these Terms and Conditions, failure to complete required verification processes, detection of fraudulent or suspicious activity, extended periods of account inactivity, or legal and regulatory requirements from relevant authorities.

Updates and Modifications

Terms Modification Process: Change Notification: Email notification to registered users at least 30 days prior to material changes, prominent website notices of significant updates affecting user rights, options to close accounts if users disagree with modifications, and continued platform use constitutes acceptance of updated terms and conditions.